Shipping Policy

At Sports Ofisu, we aim to deliver your orders quickly, safely, and reliably across the United Kingdom. This Shipping Policy explains how we process and deliver your purchases.

1. Order Processing Time

All orders are processed within 1 working days (Monday to Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with your tracking details.

Please note that processing time is separate from delivery time.

2. Delivery Locations

Currently, We Deliver the products within UK.

3. Delivery Times

Your order will be delivered within 2 to 4 Working days.

4. Shipping Costs

We provide free standard shipping.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking link.

All customers are provided with tracking information so you can monitor your delivery status directly through the courier’s website.

If you do not receive your tracking details, please contact our customer support team for assistance.

6. Delivery Partners

We work with trusted UK courier services to ensure reliable and secure delivery, including:

Royal Mail

Evri

These delivery partners are selected to provide timely and safe delivery across the United Kingdom.

7. Missed or Failed Deliveries

If delivery is unsuccessful due to:

Incorrect address

No one available to receive the parcel

Failure to collect from a local depot

The courier may return the parcel to us.

In such cases, re-delivery fees may apply, and original shipping charges are non-refundable.

Please ensure your delivery details are accurate at checkout.

8. Delays and Unexpected Issues

While we aim to meet delivery estimates, delays may occur due to:

Severe weather

Courier disruptions

High seasonal demand

Public holidays

Sports Ofisu is not responsible for delays caused by circumstances beyond our control. However, we will always assist you in tracking and resolving delivery issues.

9. Lost or Damaged Parcels

If your order is lost or arrives damaged, please contact us on below details;

Email: info@sportsofisu.co.uk

Address: 16 Belvedere Terrace, Leeds, England, LS11 7EE

10. Address Accuracy

Customers are responsible for providing accurate and complete delivery information.

Sports Ofisu is not responsible for delays or losses caused by incorrect or incomplete addresses.

Please double-check your details before placing your order.

11. Split Shipments

In some cases, your order may be shipped in multiple parcels.

If this happens, you will receive separate tracking details for each shipment.

There will be no additional cost to you.

12. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us through on details above.